Business POS documentation

1. Get started

1. Create your owner account. On pos.business, choose Create account. Enter your name, email and a password of at least 15 characters. No payment is needed yet.
2. Choose a licence and pay. On your owner dashboard, open Buy a licence, pick a term and pay as described in section 2.
3. Wait for confirmation. When we confirm your payment, your licence starts. You will see the new end date on your dashboard.
4. Open your first shop. In the app, create your shop and start selling. You can add staff at any time.

To sign in later, open Sign in on pos.business, or go straight to app.pos.business/app. Tick Remember me only on a device you own.

2. Licence and payment

A licence lets you open shops and invite your team. Prices are in Myanmar kyat (MMK):

How to pay (KBZPay): open KBZPay, tap Scan, scan the QR code on your dashboard, pay the amount for your term, and put your login email in the note. Then take a screenshot of the payment and upload it under Pay and send proof. We check it and activate your licence.

Bank transfer: the same proof upload applies.

Card payment is coming soon.

Your licence start date is the day we confirm the payment. A new term bought while a licence is still running is added after the current end date, so no days are lost.

3. Your owner dashboard

After you sign in on pos.business, the menu on the left shows:

• Overview: your licence status, days left, number of shops and team members, and a checklist for getting started.
• Shops: create and edit your shops.
• Team: add managers and staff, and change their details.
• Licence: your licence key and end date.
• Buy a licence: choose a term and send payment proof.
• Payments: the status of every payment you have sent.
• Support: chat with the Business POS team (section 13).
• Profile: your name, contact details and password.
• Open Business POS: opens the app, signed in as you.

Changes you make on the dashboard are saved at once and show in the app. The dashboard refreshes itself every few seconds.

4. Shops

To create a shop, open Shops and choose New shop. Fill in:

• Shop name, currency and time zone.
• Receipt header and receipt footer, printed on every receipt.
• Tax rate (%) and whether Prices include tax.

Choose Save shop. The change is in the app at once. To change a shop later, choose Edit shop on its card. A shop you close can be reopened from the same screen.

5. Team and roles

Open Team and choose Add team member. Enter the person's name, email, the shop they work in and their role. We give them a starting password; they choose their own the first time they sign in.

To stop someone signing in, set their status to Disabled or Locked. Their past sales stay on record.

6. Using the app

Open app.pos.business/app in a browser, or install the Android app (section 14). Sign in with your email and password.

• Owners choose a shop first. My shops shows the figures across every shop.
• Managers and staff go straight to their shop.
• The menu (the list icon, or the side panel on a computer) holds every screen: Dashboard, Sales history, Catalog, Customers, Suppliers, Expenses, Reports, Team members, Shop settings, Support chat and Sign out.

7. Selling at the till

1. Find the product. Type its name or SKU in the search box, or scan its barcode.
2. Add it to the cart. Tap the product to add one. Change the quantity in the cart.
3. Choose a customer (optional) when you check out. You can add a new customer on the spot.
4. Take payment. Choose a payment method, enter the amount received, and confirm. The sale is saved to the shop's history.
5. Print or share the receipt. It shows the shop's header and footer. See section 8 for printers.

Every completed sale appears in Sales history, where you can look at it again.

8. Scanning and printing

Barcode scanning

• Phone camera: open the scanner from the till and point the camera at the barcode. Each scan adds one unit.
• Bluetooth scanner: pair the scanner with the phone in its settings, then set it up under the scanner setup screen. It works like a keyboard.

Receipt printers

• Bluetooth printers: pair the printer with the phone first, then choose it in the printer settings.
• Network printers: enter the printer's address on the same Wi-Fi.
• Receipts use the shop's own header and footer.

9. Selling offline and syncing

If the internet drops, keep selling. Sales are saved on the phone, in order, and sent as soon as the shop is back online. The Sync square on the home menu shows what is waiting and lets you send it now.

The till keeps a copy of your products and customers on the phone, so it can still find them while offline.

10. Products, customers, suppliers and expenses

• Catalog: add products with a name, SKU, barcode, price, category and photo. Manage categories and stock levels, and make stock adjustments.
• Customers: keep each customer's name, phone and address. Their purchases are recorded against them.
• Suppliers: keep supplier contacts with the deliveries they make.
• Expenses: record each shop cost with its date, amount and note. Staff do not see the expense list.

11. Reports

Reports are for owners and managers. Each one can be downloaded or printed as CSV or PDF.

• Sales history: every sale, with its invoice number, date, total and payment method.
• Sales and expenses by day: day-by-day totals for a shop.
• Owner reports (across shops): Report – shop wise, Report – product wise, Report by date and Sale Chart.

12. Account, password and language

Change your password

Open Profile, enter your current password, then the new one twice. The new password must be at least 15 characters. Changing it signs you out of every other app and device; the one you change it on stays signed in.

Forgot your password

1. On the sign-in screen, choose Lost password? (or Forgot password) and enter your email.
2. Open the reset email on your phone or computer and tap Choose a new password.
3. Type a new password of at least 15 characters in both boxes, then tap Change password.

The link works once and expires after 30 minutes. If you asked for more than one, use only the newest email. Some mail apps show the link in a small window; open it in your normal browser if the page is blank.

Language

Choose မြန်မာ (Burmese) or English with the switch on the sign-in screen, or from the menu. Your choice stays on the device.

13. Support chat

Owners and managers can message the Business POS team from Support on pos.business, or Support chat in the app menu. Write your question and send it; our replies appear in the same conversation.

You are alerted with a sound and a red banner at the top of the screen when a reply arrives. Opening the chat clears the alert.

14. Installing on Android

1. On your phone, open pos.business and tap Download for Android.
2. Open the downloaded file. If the phone asks, allow installation from this source.
3. Open Business POS and sign in with the same email and password you use on the website.

An iPhone version is coming soon.

15. Troubleshooting